Explore UCD

UCD Home >

Advanced Training

Who is this training for?

This training is designed for anyone who will be using the new University CRM Applications System to carry about key Admissions tasks such as assessing applications, communicating with applicants, referring applications for review and making conditional and firm offers. 

There are two elements of Advanced Training. They are:  

  1. Advanced eLearning Module
  2. Advanced Workshop

Both of these elements must be completed, and completed in the above order before logging into and using the new system. Please continue reading below to learn more about each element and to book your place on both. 

Advanced eLearning Module

1. Advanced eLearning Module

This first element of Advanced-Level Training Programme to be completed is the Advanced eLearning Module. This self-paced module will take 90-120 minutes to complete and takes the learner through key Admissions processes and best practice guidelines. There are also accompanying instructions on how to carry out these processes in the new system. 

Click here to book the Advanced eLearning Module.

Please see instructions on how to access the eLearning Module, once booked. 

Advanced Workshop

2. Advanced Workshop

You can choose to attend these workshops either in-person or online via Zoom. 

  • The in-person Advanced Workshops are 3 hours in duration.  Participants will complete set tasks during the training.
  • The online (Zoom) Advanced Workshop is 2 hours in duration. Trainers will demonstrate the tasks on the screen.

You can book your place at upcoming workshop by clicking this link to the booking centre

The workshop will assume knowledge of the content covered in the eLearning module, so it is essential that the eLearning is completed first.

University CRM

University College Dublin, Belfield, Dublin 4, Ireland.
T: +353 1 716 7777