Different roles / different access
Retired, Emeritus and Research & Teaching Active (RTA) staff have different levels of access to IT systems. Moving between one and the other can result in the loss of access to features like Zoom, Office 365 or the ability to download software, for example.
Research & Teaching Active status currently offers access to the widest variety of IT systems. (opens in a new window)Learn more on the IT Services website.
Sudden loss of access
If your access suddenly changes then it may be because your RTA status has expired or because you have not been set up as RTA. System access is tied to the dates of your RTA role so you should check that your School has submitted notice of a new role or an extension to the (opens in a new window)hrhelpdesk@ucd.ie