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Get started with IT in UCD!

New to UCD? Welcome! Get started with the range of IT services available to you.

Get started with the range of IT services available to you in UCD

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How can we help you?

Visit our IT Support Hub to contact us or search our Knowledge Base for the answer

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Digital Office

Browse our toolkit of resources to make the most of our hybrid workplace and shared online applications.

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Latest News & Events

IT Services DR Day 6 July 2024 – Ensuring Business Continuity for the UCD Community
IT Services DR Day 6 July 2024 – Ensuring Business Continuity for the UCD Community

In order to ensure the highest service availability, IT Services annually test the robustness of our services and recovery systems in preparation for an unforeseen event such as cyber crime, natural disaster, and system failures.
Digital Office ON DEMANd Webinars in light text on a red background with a video screen and play button on the lleft
Digital Office Webinars: now available on demand

Two of our most popular Digital Office webinars are now available as video resources: Google Drive and Google Calendar. Access the videos (with captions and full transcripts), slides and linked resources right here.

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Digital Declutter: Green Your Google Workspace

Did you know that digital pollution contributes almost 4% of the world’s global greenhouse emissions? At UCD, Gmail and Google Drive account for a significant portion of our digital carbon footprint. See tips on optimising your storage, and help reduce UCD’s environmental footprint.

Virtual Learning Environment - Retention Policy 20May
Virtual Learning Environment - Retention Policy

IT Services is happy to announce the introduction of the Virtual Learning Environment (VLE) Retention Policy.
Introducing the New Content Experience in Brightspace 20May
Introducing the New Content Experience in Brightspace

IT Services is excited to introduce the New Content Experience in Brightspace; an update designed to support and enhance your teaching experience.
Protect your UCD data, identity and device with our top tips on how to stay secure while working online. image
Focus on: IT Security
Protect your UCD data, identity and device with our top tips on how to stay secure while working online.
More on IT security

Our Services by Category

Educational Technologies
Brightspace and our online teaching and learning resources
Research IT
HPC, Data Management, Data Centre Hosting and other services
Administrative & Business Systems
InfoHub reports and information to support management
Network & Infrastructure
Wifi, VPN and registering your device on the UCD network
Communication & Collaboration
Email, calendar, drive, video conferencing and all your communication tools
Computers & Software
Software for UCD students and staff, plus advice on buying a new computer
Security
Our tips and training for protecting your device, data and identity online
Training & Support
Get IT help from us online, by phone or on campus
Support Hub Homepage

Further Support

The UCD IT Support Hub is where you can log a call with our UCD IT Helpdesk team, find an answer in our Knowledge Base of articles, or request an additional service or access.

UCD IT Services

Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.

Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp