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Get started with IT in UCD!

New to UCD? Welcome! Get started with the range of IT services available to you.

Get started with the range of IT services available to you in UCD

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How can we help you?

Visit our IT Support Hub to contact us or search our Knowledge Base for the answer

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Digital Office

Browse our toolkit of resources to make the most of our hybrid workplace and shared online applications.

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Latest News & Events

Pop up window saying some sophos services are not running 21Oct
Sophos for macOS not receiving updates

Recent changes to macOS have caused some Sophos services to stop working on Apple computers. To check if your computer is affected, please refer to the full article for guidance and steps.
Picture of a laptop on a desk with a video call on screen, two paws are visible on the keyboard 07Oct
Top tips for effective Zoom meetings

Did you know we have an average of 1,000 Zoom meetings per day at UCD during term time?

See some of IT Services' top tips for boosting engagement and maintaining security during your online and hybrid meetings.
Password Protection policy web story image 01Oct
Changes to UCD's Password Protection Policy

The University has approved a number of changes to UCD's Password Protection Policy which impacts all UCD IT account holders and application owners. Find out more.
The text is: Digital Office Quick Bytes series Autumn 2024, set on a red background with a screen and a play button graphic to the left and the Digital Office logo to the bottom left
Quick Bytes webinar series for UCD staff: book now

Autumn is here, a new academic year is starting and so is a new season of Digital Office webinars for Autumn Trimester 2024.

This Quick Bytes webinar series from UCD IT Services offers short 30-minute sessions on our workplace collaboration tools: Google Drive, Gmail and more. All UCD staff are welcome. Come along to learn some helpful tips in just half an hour.
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Focus on: IT Security
Protect your UCD data, identity and device with our top tips on how to stay secure while working online.
More on IT security

Our Services by Category

Communication & Collaboration
Email, calendar, drive, video conferencing and all your communication tools
Educational Technologies
Brightspace and our online teaching and learning resources
Research IT
HPC, Data Management, Data Centre Hosting and other services
Administrative & Business Systems
InfoHub reports and information to support management
Network & Infrastructure
Wifi, VPN and registering your device on the UCD network
Computers & Software
Software for UCD students and staff, plus advice on buying a new computer
Security
Our tips and training for protecting your device, data and identity online
Training & Support
Get IT help from us online, by phone or on campus
Support Hub Homepage

Further Support

The UCD IT Support Hub is where you can log a call with our UCD IT Helpdesk team, find an answer in our Knowledge Base of articles, or request an additional service or access.

UCD IT Services

Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.

Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp