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What is Google Drive?

Google Drive is a cloud-based storage and file sharing service, which allows users to store, access, and collaborate on documents, photos, and other files from any device.

Google Drive is available at UCD as part of our Google Workspace suite of products and it is the supported file storage and sharing solution at the university for all types of staff and student information. 

Key features:

  • Create, edit and share all sorts of files. As well as Google Docs/Forms/Sheets/Slides, you can also save and edit other filetypes, including Microsoft Office files and PDFs.
  • Google Drive uses a folder structure so you can organise your files. You can also use its powerful search to locate files. 
  • Shared Drives are a useful repository for team, project or unit files, that can be owned and accessed by a number of people. 
  • Save one version of a file and you can share it with the appropriate permissions for collaborators to edit, comment or view.

Shared Drives for team/project collaboration

Shared Drives are the recommended solution from UCD IT Services for storing and collaborating on team, unit or project files.

Shared Drives differ from traditional Google Drives as they are owned by a team or a department, rather than an individual. This means that even if team members leave, the files remain accessible and intactThis feature ensures continuity of work and prevents any loss of critical information.

Differences between My Drive and Shared Drives

Google Drive provides two locations for storing and collaborating on data: My Drive and Shared Drives.

What is the difference? In a nutshell, My Drive is your personal separated storage on Google Drive, whereas we recommend Shared Drives are used for storing files for a team/unit or project purposes. 

See our comparison table below for further details 

Tip: (opens in a new window)Shared with me and Shared Drives are completely different on Google Drive. 

Feature My Drive Shared Drives
Who owns files and folders? The individual who created the file or folder The team/group
What happens if the person who created the file leaves UCD? The files are deleted forever once the file owner's IT Connect account is deleted.  The files belong to the Shared Drive and remain accessible, even if the person who created the files leaves UCD.
Can I move files and folders? Yes

Within Shared Drives: Yes, if you have the Manager or Content Manager role in the shared drive.

From My Drive to Shared Drives: 

  • Files: Yes, if you are at least an Editor on the file and are a Manager, Content Manager, or Contributor of the Shared Drive.
  • Folders: Yes, if you are at least an Editor on the folder and assigned as a Manager of the Shared Drive.

From Shared Drive to Shared Drive: Yes, if you have the Manager role in both shared drives.

Sharing Depending on their access to individual files, different people might see other files in a folder. It is also possible to share at the folder level inside My Drive. All team members (at the Shared Drive level) see the same set of files/folders.

It is possible to share at the file and subfolder levels with someone not in your Shared Drive for more granular permissions.

 You may also find this video from DamsonCloud helpful for an in-depth explanation of the differences:

5 reasons to use Shared Drives

  1. Streamlined Onboarding and Offboarding: When you add someone to a Shared Drive, they can access all files within it. That means new staff members gain instant access to team or project files. Similarly, Shared Drives protect against losing materials: when somebody leaves, any files they created will remain available in the Shared Drive, whereas files within their My Drive will be deleted.  

  2. Centralised File Access: Shared Drives act as a central repository, eliminating the need for scattered files across individual accounts. Everyone accesses the same up-to-date versions, ensuring consistency. 

  3. Simplified Collaboration: Team members all have access and multiple people can work on the same document, spreadsheet, or presentation simultaneously, making it easier to brainstorm, share ideas, and finalise projects. 

  4. Controlled Sharing: Shared Drive Managers can easily manage permissions, deciding who can view, edit, or organise files. This helps you ensure sensitive information stays secure and within GDPR guidelines, while relevant files are accessible to the right people.

  5. Transparent Organisation: Files can be neatly organised within folders, making it easy for everyone to locate what they need. Shared Drives can be structured to mirror your unit’s preferred organisational or project layout.

Ready to get started?

Anyone at UCD can easily set up a Shared Drive, no special permissions are needed.

You may create multiple Shared Drives, with different members, permissions and settings, depending on the need for communication or privacy.  

Shared Drive access permissions
  • Manager: full admin & editor rights of the Shared Drive; can manage folders, files, access and settings.
  • Content Manager: can add, edit, delete & give access to files; but can’t add, edit, delete or give access to folders.
  • Contributor: can add and edit files; but can’t delete files.
  • Editor: has edit rights to files; can give access to that file.
  • Commenter: can view and comment; can’t give access.
  • Viewer: view only; can’t give access.

As a general guideline, please ensure that you are sharing only with the intended recipients and only for as long as necessary. This is particularly important if you are sharing material outside of UCD.

Note: we recommend having a minimum of two Managers on a Shared Drive, so admin access is retained even if one person leaves/retires.

Google Drive for Desktop

You may also access your Google Drive files directly on your PC/Mac using Google Drive for Desktop. This is an app that blends your computer's local storage with Google Drive, and is supported by UCD IT Services. 

  • It allows you to access your Google Drive files directly from your desktop, eliminating the need for a web browser. 
  • The app also keeps your cloud files in sync, so edits made on your computer are reflected online and vice versa.  
  • Plus, you can choose specific folders to back up to the cloud, ensuring your important documents are always protected.

Google Drive Best Practices

Shared Drives are the recommended solution for team/project file storage and sharing by UCD IT services.

Even if you create a folder in My Drive, you may easily move that folder to a Shared Drive, once you meet certain conditions:

  • You are the owner of the folder;
  • You are a manager of the Shared Drive you want to move the folder to.

If you meet these conditions, you can move the folder using the Google Drive interface on a computer or using the Google Drive app.

Please note, however, that there are some limitations to moving folders:

  • You cannot move folders or files that are owned by external users, even if they are members of the Shared Drive.
  • You cannot move internally owned subfolders that are part of an externally owned folder.

For step-by-step instructions on how to move a folder, you can refer to (opens in a new window)Google's official guide.

Using Google Drive, multiple people can work on the same document, spreadsheet, or presentation simultaneously, making it easier to brainstorm, share ideas, and finalise projects.   These don't have to be Google files, you can also store and share Office files and more on Drive. 

You may grant access to files at various levels:

My Drive access Shared Drives access
  • Editor: has edit rights to files; can give access to that file.
  • Commenter: can view and comment; can’t give access.
  • Viewer: view only; can’t give access.
  • Manager: full admin & editor rights of the Shared Drive; can manage folders, files, access and settings.
  • Content Manager: can add, edit, delete & give access to files; but can’t add, edit, delete or give access to folders.
  • Contributor: can add and edit files; but can’t delete files.
  • Editor: has edit rights to files; can give access to that file.
  • Commenter: can view and comment; can’t give access.
  • Viewer: view only; can’t give access.

Once a person has Comment or Edit access to a file or folder, they may add comments to the document directly. You can respond to comments and assign them to a specific person for follow-up. They will receive an email to notify them about the comment, and pending comments or actions will also appear in the Activity section in their Google Drive. See: (opens in a new window)Use comments, action items, & emoji reactions

Collaborators may also (opens in a new window)suggest edits in a document. 

The best practice for files saved on Google Drive is to maintain one version of the file and share links to that file for collaboration. You can easily see any changes made and revert them, if necessary, using the version history.

(opens in a new window)Shortcuts are a very easy way of adding a link to a particular file or folder, for easy access. 

If you do need to move files on Drive to another folder, this depends on the permissions granted to you by whoever shared the file.

Important Note:

If the file is stored in a Shared Drive where you both have access, there is no need to move or copy any files, and this is our recommended solution at UCD for files used for team and project collaboration. 

Scenario 1: You have Editor access:

If the person who shared the file has given you "Editor" access, you can:

  • Move: You can move the file into any folder within your own Drive.
    Note: the original file will be removed from its original location and placed in your chosen folder.
  • Copy: You can also choose to make a copy of the file and place it in your folder, while leaving the original file in its shared location.
  • Create a shortcut: right-click the file in Shared with me and select 'Add shortcut to Drive'. 

Scenario 2: You have Viewer or Commenter access:

If you only have "Viewer" or "Commenter" access, you cannot move the original file. However, you can:

  • Copy: Make a copy of the file and save it to one of your folders. This creates a new version of the file that you own and can edit, while the original shared file remains unchanged.
  • Add to Starred: You can add the shared file to your "Starred" items for easier access, but it won't be moved to your folders.
    Request Edit Access: If you need to move or edit the original file, you can request the owner to grant you "Editor" access.
  • Create a shortcut: right-click the file in Shared with me and select 'Add shortcut to Drive'. 

With Google Drive, you can easily share files and folders with external collaborators.

However, sharing settings depend on the specific permissions set for the Shared Drive and the file/folder in question.

1. Shared Drive Permissions: The specific Shared Drive where the file or folder is located should have the option "Allow people outside of UCD to access files" enabled. This can be found in the Shared Drive settings.

2. File/Folder Permissions: The individual file or folder you want to share requires the appropriate sharing settings. You can usually share with specific people by entering their email addresses or create a shareable link that can be sent to anyone.

Important Considerations

  • Sharing Options: When sharing externally, you can choose whether to give the recipient view, comment, or edit access.
  • Security: Always be cautious when sharing sensitive information outside UCD. Share the file or folder directly with the email addresses of the people you want to give access to. This way, only those with the link and the correct account can access it.

Troubleshooting:

If you're having trouble sharing externally, check:

  • Shared Drive Settings: Double-check that the Shared Drive itself allows external access.
  • File/Folder Permissions: Make sure the specific file or folder has the correct sharing settings.

If you're still encountering issues, please contact UCD IT Services on the (opens in a new window)IT Support Hub.

Graphic of books piled beside a laptop with the Google Drive image on screen and a mortarboard on the top right corner

Online training on Google Drive

Introductory training courses on Google Workspace are available via LinkedIn Learning. 

All UCD staff and students have access to LinkedIn Learning. Take beginner training courses on Google Drive (and other Google Workspace applications like Google Sheets) and upon completion, you can display the skills on your LinkedIn profile. 

Both on-demand and live sessions are available image
View Digital Office webinars on Google Drive, Calendar and more
Both on-demand and live sessions are available
Support Hub Homepage

Further Support

The UCD IT Support Hub is where you can log a call with our UCD IT Helpdesk team, find an answer in our Knowledge Base of articles, or request an additional service or access.

UCD IT Services

Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.

Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp