Replacement of Sophos Endpoint Security and Control
Sophos Endpoint Security and Control has been retired. Computers with this product installed will no longer receive antivirus updates.
Under the new license agreement, UCD Staff are entitled to replace previous versions with Sophos Intercept X. Students and Pensioners are licensed to download and install Sophos Home for Commercial Use Edition on personal devices as a replacement for Sophos Endpoint Security and Control.
How to know if you need to update your version of Sophos
Windows users can simply hover over the Sophos icon in the taskbar on their desktop. Please note that the Sophos icon may be hidden. To unhide the Sophos icon click on ^. If Sophos Protection is the name of the Sophos icon in your taskbar, Sophos Endpoint Security and Control is installed, you will need to replace this product.
Sophos Endpoint Security and Control on Windows
If Sophos Endpoint Agent is the name of the Sophos icon in your taskbar, Sophos Intercept X Advanced is installed and you do not need to install any further antivirus software.
Sophos Intercept X Advanced installed on Windows
If Sophos Home is the name of the Sophos icon in your taskbar, Sophos Home Commercial Use Edition is installed and you do not need to install any further antivirus software.
Sophos Home Commercial Use Edition installed on Windows
Apple Mac users can click on the Sophos icon on the menu bar at the top of the screen and then click on About Sophos Anti-Virus. If your computer is running Sophos Ant-Virus Version 9 you will need to replace this product.
Sophos Antivirus version 9 installed on macOS
What does Sophos Intercept X Advanced do?
Sophos Intercept X Advanced is the next generation antivirus that includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across computer networks.
It prevents both file-based and master boot record ransomware.
Licencing
Sophos Intercept X Advanced is licensed for computers used by active staff. For students and pensioners, please see below for information on Sophos for personal computers.
How will I update my Sophos to Sophos Intercept X Advanced?
UCD Staff have received emails from (opens in a new window)noreply@sophos.com which included installation instructions and links to install Sophos Intercept X Advanced on Windows and macOS. Active Staff who did not receive an email or wish to receive the email again can request the installer from the IT Support Hub http://www.ucd.ie/ithelp
What should I do if I am not licensed for Sophos Intercept X Advanced?
It is important that antivirus software is installed on every workstation.
Students and Pensioners can download and install Sophos Home Commercial Use Edition. Please note that all competitive antivirus/anti-malware products (e.g. Norton, Malwarebytes, McAfee) must be removed from your home computer before Sophos Home can be installed . To access this software register with your UCD email address by visiting (opens in a new window)https://home.sophos.com/
Once registered, you will be able to install Sophos Home Commercial Use Edition on up to 10 personal devices.
For Sophos Home Technical Support, please go to the Sophos Home Help page at (opens in a new window)support.home.sophos.com/hc/en-us
Sophos Intercept X for iOS and Android can be downloaded from the App Store and the Play Store.
UCD IT Services are unable to offer assistance with the downloading, installing or usage of the Sophos Home or mobile software.
Get Help
For further assistance or if you encounter any issues, please contact us at the UCD IT Support Hub.
Privacy Information
UCD operates Sophos with the aim to protect your devices, to protect your privacy, and to collect as little personal data as possible.
Information regarding Sophos and GDPR is available from (opens in a new window)https://www.sophos.com/en-us/legal/sophos-gdpr
Information regarding the storage of data in Sophos Cloud is available from (opens in a new window)https://support.sophos.com/support/s/article/KB-000035195?language=en_US
Information regarding the data that is processed by Sophos Home editions is available from (opens in a new window)https://www.sophos.com/en-us/legal/sophos-home-premium-consumer-products
UCD IT Services
Computer Centre, University College Dublin, Belfield, Dublin 4, Ireland.Contact us via the UCD IT Support Hub: www.ucd.ie/ithelp