Explore UCD

UCD Home >

Support

Coaching & Advice

This 90 minute coaching session  will be tailored to your  unique needs, with advice on practical approaches to planning and leading your upcoming change. The session will include an introduction to the UCD Change Management Toolkit and will cover key elements of the Prosci framework for managing change.

If you would like to book this 90 minute session, please complete this (opens in a new window)Coaching & Advice Request Form.

This 90 minute session will be customized to your context. You will receive guidance on how to assess the impact of your planned change on your stakeholders and how best to utilise this information in determining your change management approach. The session will include an introduction to the UCD Change Management Toolkit and will cover key elements in the Prosci framework for managing change.

If you would like to book this 90 minute session, please complete this (opens in a new window)Coaching & Advice Request Form.

This 90 minute one-to one  session is  designed to empower colleagues to proactively harness their DiSC® style to help them thrive during times of change. Note that participants must have completed a DiSC® profile prior to this session. The session will cover an initial DiSC® profile debrief followed by a more in-depth discussion of how their style impacts their response to change and strategies to make the most of their DiSC® style during times of transition.

Contact (opens in a new window)peoplechange@ucd.ie to book your one-to-one session.

This 90 minute one-to-one session is  designed to empower colleagues to proactively harness their DiSC® style to help them lead others during times of change. Note that participants must have completed a DiSC® profile prior to this session. The session will cover an  initial DiSC® profile debrief followed by a more in-depth discussion of how their style impacts their response to change and how they can utlise and flex their style to lead others during times of transition.

Contact (opens in a new window)peoplechange@ucd.ie to book your one-to-one session.

This 90 minute one-to-one session will allow you to talk through how you might experience and identify types of resistance to your planned change and implement strategies to manage these. The session will include an introduction to the UCD Change Management Toolkit and will cover key elements in the Prosci framework for managing change. 

If you would like to book this 90 minute session, please complete this (opens in a new window)Coaching & Advice Request Form.

Training

This half day training course is available to all staff via the UCD Training Course Catalogue. This course is designed for staff who would like to learn about Change Management, but will be particularly useful for those who are working on change initiatives in their Schools / Units or across UCD more broadly. 

The workshop will cover the following topics:

  • What is Change Management?
  • The Prosci Change Management framework (with a focus on the 3-Phase Approach, ADKAR and Change Impact Assessments)
  • The strategic importance of effective communication in facilitating successful change initiatives
  • Exploring responses to change
  • Identifying types of resistance to change and exploring strategies to manage resistance
  • Introduction to the UCD Change Management Toolkit 

To book your place on this course, please visit the (opens in a new window)HR - Professional Development booking centre

If you have any queries please contact (opens in a new window)peoplechange@ucd.ie

If you would like to arrange to have this course delivered in a dedicated session for your team please contact (opens in a new window)peoplechange@ucd.ie.

This half day training course is available to all staff via the UCD Training Course Catalogue. The course is designed for staff who would like to learn about how to design and implement a communications strategy during times of change. Well-planned and effective change management communication is essential in helping people move from where they are today to the desired “future state.”

The workshop will cover the following topics:

  • The strategic importance of effective communication in facilitating successful change initiatives 
  • Communication planning and crafting messages
  • Engaging Stakeholders
  • Two way communication - active listening and building trust
  • Managing resistance to change
  • Evaluating your strategy and implementing  feedback

To book your place on this course, please visit the (opens in a new window)HR - Professional Development booking centre

If you have any queries please contact (opens in a new window)peoplechange@ucd.ie.

This half day training course is available to all staff via the UCD Training Course Catalogue. The course is designed to help people reach a better understanding of how they can embrace change proactively, fostering a more adaptable and resilient approach to change.

The workshop will cover the following topics:

  • Understanding the emotional stages associated with change and the factors that can influence our response to change.
  • Identifying personal barriers to change and applying strategies to alter our mindsets when faced with change.
  • Utilising effective communication techniques to support yourself and others through transitions.

To book your place on this course, please visit the (opens in a new window)HR - Professional Development booking centre.

If you would like to arrange to have this course delivered in a dedicated session for your team please contact (opens in a new window)peoplechange@ucd.ie.

This 90 minute Insights Session is offered as part of the RISE Leadership and People Management Programme and can be attended at any time once you have completed your RISE Core module. 

The  session will provide insights into:

  • The value of effective change management  
  • Key considerations when planning, navigating and leading change
  • Prosci framework for Change Management

To book your place on this RISE Insights Session please visit the dedicated RISE Booking Portal available to People Managers and Senior Leaders.

Please note only eligible participants will have access to book on the UCD RISE Leadership and People Management Programme.

Facilitation

This half-day workshop is designed for those leading and planning change. During the session you will be led through  the Prosci 4 Ps Exercise, a key step in preparing a change management approach or strategy. You will also be taken through the process of defining and clarifying the Project, Purpose, Particulars and People. Usually this activity would take place as part of the planning phase of the project.

As part of this workshop participants will also work together to consider the project vision statement that they will utilize when communicating the change. 

The work completed in this session will help provide a guiding framework to help the people impacted by your change initiative understand the direction and purpose of the change as it relates to them.

If you would like to arrange this workshop for your team, please complete this (opens in a new window)Workshop Facilitation Request Form.

The aim of this half-day facilitated session is to allow  teams to explore together how their differing DiSC® styles can affect their response to change, as well as how they can work together to utilise their different workplace priorities to formulate a strategic approach to these responses. Understanding our different DiSC® styles helps people managers and their teams navigate challenges more effectively. By leveraging the strengths of each style, people managers can maintain alignment within the team and minimise confusion or resistance during times of change or transition.

If you would like to arrange this workshop for your team, please complete this (opens in a new window)Workshop Facilitation Request Form

Note: All participating teams should have completed the DiSC® Fundamentals session (facilitated by UCD HR People Development) prior to this session. This session is designed to be a follow-on from the initial DiSC® introductory session and will assume knowledge of the concepts and exercises covered in that session. Please contact peoplechange@ucd.ie if you have any questions about this.

Microlearning Resources

If you are working on a project or initiative which bring in change to UCD, whether that is a totally new initiative or altering the way something is currently done, our Change Management Toolkit will provide you with a structured approach to managing the people side of your planned change, as well as a set of templates that you can adapt for your own context.

The UCD Change Management Toolkit is in its final stages of development and will be available in February 2025.

(opens in a new window)Preparing Yourself for Change

This short LinkedIn Learning course starts by outlining the common psychological responses that can be brought about by change. The introduction explains how, during these times, we often feel panic and fear, and so the brain works to put our guard up and latch on to what we know and feel safe with. 

The course then provides techniques and strategies you can use to reframe  your go-to response to what the brain sees as a ‘threat’.  Finding things that are still well within our control can actually help us to not only survive change, but thrive during these times. Five key areas are explored in a very practical way - Well-Being; Community; Skills; Career and Environment. 

The course is 28 minutes long, with simple knowledge checks after each section.

(opens in a new window)Leading Your Team Through Change

This short LinkedIn Learning course provides a very concise overview of key strategies for guiding teams through change. 

There is a very clear and useful explanation of the change ‘support continuum’ and types of change resistors such as active resistors and passive resistors. There is practical advice and actionable advice on how to manage each type of resistor. There is also an overview of a simple five-step framework for leading change. 

The course is 21 minutes long, with optional knowledge checks after each section. The examples used have a corporate focus.