Communicating Effectively

Who is this course for?

This course is for all staff who would like to develop communication skills and strategies to enhance their influence and impact at work.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Understanding the links between communication and neuroscience
• Learning the role of emotional intelligence in communication
• Exploring our own communication style and those of others
• Developing and practicing our communication skills
• Practicing assertive communication
• Enhancing our communications for impact.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext. 4919.

Who is this course for?

This course is for all staff who would like to develop their skills in key areas of communication and interpersonal effectiveness, in particular, public speaking.

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Learning why speaking up feels hard: exploring the fears around public speaking
• Embracing our voice and vulnerability 
• Practicing public speaking techniques from music: Using songwriting and performance as a gateway to public speaking
• Working with breath control, pacing and projection
• Learning about the storytelling arc, using narrative structure for engaging delivery
• Embracing imperfection and vulnerability as strengths in communication.

Please note:  This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who are interested in building confidence, enhancing their communication skills and unlocking their authentic voice.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Warming up the voice: breathing exercises to help relaxation and voice connection
• Using play-based mechanisms to free up the body, mind and voice
• Speaking with clarity 
• Developing an awareness of physical movement 
• Unlocking colourful and memorable voice communication
• Communicating openly using body language
• Personalising communication using storytelling
• Engaging your audience.

Please note: This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to develop the skills and confidence to have the conversation they most dread – online or face to face.

At the end of this programme, participants will be able to: 

• Actively participate and speak up in critical conversations in a confident and assertive way (on the phone, in small or large groups, in formal or informal settings, face to face or online) 
• Assess other parties better in a conversation and present their case in a way that is more likely to appeal to them
• Know when to speak up and when to keep quiet
• Gain the confidence to prepare and make their case in the presence of more senior people and with those who challenge them with difficult questions
• Know when and how to “Say No!”

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Critical Conversations - what are they and what makes them critical? 
• Our reactions to critical conversations 
• Controlling yourself 
• Stages of a conversation 
• What makes an effective conversation? 
• Dynamics and politics 
• Controlling your input and your material - preparation and the 4Fs Model 
• Structure of your point, your demonstration, your presentation
• Handling those challenging situations and dealing with questions
• Getting yourself heard and controlling the discussion
• Having the conversation online
• Putting it into practice with scripted role plays – your own real-life situations.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to learn how to craft their presentations with a clear and logical structure and make the most of delivery skills to enhance the impact of their presentation.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

• Designing a comprehensive and succinct presentation 
• Presenting as yourself
• Effectively managing your audience
• Designing and using effective PowerPoint slides and other visual aids
• Using storytelling effectively
• Closing your presentation with confidence, conviction and clarity.

Please note:  This training course includes practical, on-the-spot skill application to reinforce learning. Participants will be expected to engage in real-time exercises and practice tasks during the course.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who would like to build their confidence and skills in designing and delivering presentations. 

How long is this course?

The course duration is 7 hours.

What topics will be covered?

• Knowing your audience and designing tailored presentations
• Focusing presentation content on intended outcomes
• Delivering confident and engaging presentations
• Practising visual, vocal and verbal communication channels to enhance clarity, credibility, and memorability
• Managing questions and audience dynamics 
• Reflecting on personal development areas for future presentations.

Please note: Participants of this session will be asked to prepare a short presentation in advance and participate in practice presentations, role play and giving and receiving feedback.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Who is this course for?

This course is for all staff who wish to improve the effectiveness of their written communication.

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

This course will focus on developing the following skills which relate to communicating effectively in written documentation:

• How to produce a clear writing plan 
• Overcome the 3 common flaws in business writing: Grammar Gaffs, Crazy Words & Daft Logic 
• Develop structure & format in written communication 
• Produce clear, persuasive arguments 
• Make written documents attractive to readers.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:
For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

Collections: (opens in a new window)Communications Skills, (opens in a new window)Presentation Skills

Learning Path: (opens in a new window)Develop your Presentation Skills

Click here for more information on LinkedIn Learning.