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Managing Stakeholders

Managing stakeholders is the ability to develop and maintain strong working relationships with internal and external stakeholders. To understand and respond to stakeholder needs and manage expectations within our diverse University setting.

Who is this course for?

This course is designed for all staff who would like to develop their skills in identifying, analysing and communicating with stakeholders.  

How long is this course?

The course duration is 3.5 hours.

What topics will be covered?

  • Evaluating the roles of stakeholders
  • Determining their communication and support requirements
  • Creating a stakeholder matrix and developing an appropriate comms management plan
  • Recognising conflicts and employing appropriate conflict resolution approaches
  • Developing change management plans aligned with stakeholder needs
  • Development of a stakeholder engagement strategy.

Following the session participants will be provided with resources to further engage in the topic, this may include suggested reading, LinkedIn Learning videos or other online content and materials to continue your development.

Booking:

For details of upcoming events or to book your place on available courses, please visit the (opens in a new window)HR - Professional Development booking centre  If your chosen course is fully booked or no longer available, you can access the UCD LinkedIn learning portal via your UCD Connect login where you will find a range of eLearning courses. 

If you have any further queries on this programme, please contact (opens in a new window)peopledevelopment@ucd.ie or call ext 4919.

UCD People & Organisation Development

Roebuck Offices, University College Dublin, Belfield, Dublin 4, Ireland.
T: +353 1 716 4919 | E: peopledevelopment@ucd.ie