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Professional Academy Diploma in eCommerce

Live Expert-Led Learning from 

In this course, you’ll learn the essential skills for success in online selling. Discover how to spot profitable eCommerce opportunities and understand key factors that make strategies succeed. You’ll gain insights into choosing the right technology to boost sales and using data to make smart decisions.

You’ll also explore how to create a seamless customer experience by connecting websites, mobile platforms, social media, and physical stores. Join us to unlock eCommerce’s potential and fuel your entrepreneurial journey!

Make Your Career Sparkle

Save 20% on all courses & €500 on On Demand courses. Download our FREE brochure to unlock your discount code.

Choose Your Start Date

Browse our upcoming live online classes. Download your brochure to learn more.

Secure your place by paying in full or availing of our payment plan. For Part-time, on demand and on campus courses, pay in three equal interest-free instalments. For full-time Bootcamps enrol with a 50% deposit and the rest at the course start date. T&C's apply.

Why UCD Professional Academy?

  • Valuable, trusted certification
  • Industry expert lecturers
  • Flexible learning options

€51,000 / Annual

eCommerce Manager Salary in Ireland

The average eCommerce manager salary in Ireland is €51,000. Entry level positions start at €34,000 per year while more experienced workers make up to €64,000 per year.

Salary data source: indeed.com, 5th March 2024

Average
€51,000

Salary data source: indeed.com, 5th March 2024

eCommerce Course Modules

On this practical, timely course, you will learn the essentials of selling online. Discover how to spot eCommerce opportunities and understand why some eCommerce strategies fail where others succeed. You will know how to choose between the different technologies available and make sales decisions based on data and insights. Learn how a good online infrastructure will help businesses to connect the dots between websites, mobile, social, and physical retail spaces.

Or browse our wide range of expert-led online courses and grow your career potential today.

1. Introduction To eCommerce & Digital Business

The introduction sets the scene for eCommerce, exploring the landscape, and current trends.

  • Understanding eCommerce
  • Leading examples of eCommerce
  • Defining successful eCommerce
  • Role of marketing in eCommerce

2. Opportunity Analysis For eCommerce

Explore opportunities for eCommerce and digital marketplace analysis.

  • Exploring opportunity for eCommerce
  • Digital marketplace analysis

3. eCommerce Strategy

Develop strategies for eCommerce, fusing existing approaches to business, marketing (digital and traditional), and supply chain management.

  • Developing strategies for eCommerce
  • 8 key questions to ask

4. Understanding Your Ecommerce Consumer

Understand how individuals, groups, and organisations select, buy, use, and dispose of goods, services, ideas, or experiences to satisfy their individual needs or wants.

  • Consumer and buyer behaviour
  • How to assess your customers
  • How to target customers

5. Driving Traffic - Digital Marketing Part 1

Discover the key elements of digital marketing and driving traffic to your eCommerce website.

  • Digital Marketing – Part 1
  • Driving Traffic to your eCommerce website
  • Search Engine Optimisation (SEO)
  • Marketing Funnels
  • Digital Marketing Tools
  • Content Marketing
  • Social Media Marketing
  • Video Marketing

6. Driving Traffic - Digital Marketing Part 2

Look at the key elements of digital marketing and driving traffic to your eCommerce website.

  • Digital Marketing – Part 2
  • Driving Traffic to your eCommerce website
  • Search Engine Marketing
  • eMail Marketing
  • Mobile & SMS Marketing
  • Local Marketing & Reviews
  • Digital Advertising
  • Influencer Marketing
  • Affiliate Marketing
  • Audio Marketing
  • Public Relations (PR)
  • AI in Marketing

7. Your eCommerce Website

Assess the key aspects that are required for a successful eCommerce website. Focusing on CX and UX.

  • E-commerce Platforms
  • Product Listings
  • Customer Experience
  • User Experience

8. eCommerce Metrics & Routes to Market

Focusing on the key metrics to measure your e-Commerce performance. Explore various analytics tools, such as Google Analytics.

  • Website Metrics
  • Conversion Rate Optimisation (CRO)
  • Routes to Market
  • D2C (direct to consumer)
  • Dropshipping
  • 3rd Party Retailers

9. Retail Media and Marketplaces

Looking at a key area of eCommerce for 2024 and beyond. Marketplaces and Retail Media have grown significantly in recent years, and are a key aspect in many eCommerce strategies.

  • Retail Media
  • Marketplaces

10. Additional eCommerce Factors

Additional eCommerce factors - Considering other factors that are relevant in a modern eCommerce strategy.

  • Consumer protection
  • Cybersecurity
  • LegalT
  • Supply chains
  • Headless eCommerce

What our Alumni Say

Taking part in this course was one of the best decisions in my life because I learnt a lot about the topic, which I can implement in my career in the coming years. The UCD Professional always has everything under control and they provide us useful materials during the course.

Ferran Marza Roca

Airbnb Resolutions Team, Telus International Ireland

I already had experience in eCommerce, and even so, the Professional Academy Diploma taught me new things. It helped me understand how the market works, through different case studies. The course gave me tools and a clear vision of the steps to follow to develop my start-up.

eCommerce

I found the eCommerce course to be an immensely worthwhile experience. I was entering into the course with many questions and very much a novice when it came to eCommerce. The content and delivery of the course was tailored such that those with more established levels of experience and knowledge could benefit just as much as those at the beginners.

Michael Webster

Business Manager, Glanbia Performance Nutrition

Studying for a Professional Academy Diploma in eCommerce was a great learning experience. The lecturer was well informed and gave a coherent and interactive class each week. I would recommend this course in particular to businesses looking to develop their online presence with minimal eCommerce knowledge, this is the place to start.

I had a good time doing something that I wanted to do for a long time, which is learning about eCommerce.

I really liked when our lecturer created teams and then put us into break-out rooms to solve a problem or to come out with an idea about a specific subject. I have shared my accomplishment on LinkedIn and recommended UCD Professional Academy.

Denis Chelaru

Ecommerce Specialist

What does an e-commerce manager do?

An e-commerce manager is responsible for overseeing and optimizing online sales efforts across various online platforms, ensuring that the business achieves its revenue and growth goals. This role involves developing and implementing a comprehensive e-commerce strategy that aligns with the company's overall marketing strategy, focusing on areas like social media marketing, customer acquisition, and customer retention. By leveraging social media channels and targeted campaigns, the e-commerce manager aims to engage potential customers, increase brand visibility, and drive traffic to the company's website or online marketplace.

Additionally, they analyze data from these campaigns to improve customer acquisition strategies and enhance the overall shopping experience. Through collaboration with marketing, sales, and technical teams, the e-commerce manager works to streamline the online purchasing process, increase conversion rates, and support the company's competitive positioning in the digital marketplace.

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Access to thousands of journals, articles and papers. Free of charge.

Students taking part in this course will now have access to the EBSCO Online Library, free of charge, for the full duration of the course. Here you can browse thousands of relevant journals, articles and other reliable academic and commercial texts like the Harvard Business Review, Bloomberg Businessweek and Forbes Magazine, to supplement your learning and assignments.

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Relevant skills for your team, results for you.

Whether you’re interested in making your training budget work harder with volume discounts across our standard portfolio, or have bespoke training needs to be addressed, we’ll help you level up. Our team of upskilling experts are ready to take the pain out of meeting your training targets.

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Frequently Asked Questions

Is this course right for me?

You do not need to have any prior eCommerce experience, as long as you have an interest in the subject matter. This course would be ideal for aspiring entrepreneurs with an innovative online business idea, or owners looking to restructure their existing businesses to take advantage of online channels.

You may be:

  • Someone looking to kickstart a career in eCommerce

  • A professional in a related area looking to expand their skillset

  • Someone looking to leverage eCommerce to build or expand their business

  • A business owner or entrepreneur

  • A recent graduate

How will this course help with my career?

eCommerce professionals are in high demand as businesses race to keep up with customer expectations. A UCD Professional Academy Diploma is the best way to show potential employers that you have the skills and experience to take their business online in a way that will have a lasting impact on their bottom line.

What is the student experience like?

Student care is a high priority at UCD Professional Academy, which is why our Student Services team is on hand to support you throughout your time with us. They will respond to any queries you have, help you with any technical issues, and facilitate your learning experience at every point. All students are given access to our Student Portal, where you can see your timetable, access all your study materials, and manage your account.

What is the online learning experience like?

Our online experience is designed to be just as interactive, supportive, and inspiring as the UCD Professional Academy campus experience.

Online courses can be accessed from any computer or laptop with an internet connection.

Live lectures are delivered using Zoom. During these lectures, your teachers will use technology interactively to ensure an engaging learning experience. When appropriate, students will be encouraged to activate their microphones so that they can ask questions and communicate with other students.

How is this course assessed?

This course is assessed through a written project in the form of an actionable eCommerce project for your business. You will have two weeks following the end of the course to complete and submit the final assignment. The written project is generally around 3,000 words (that’s about 5 pages of a standard Word document). You will also keep a Learning Log as you go through the course.

How do I get my Professional Academy Diploma?

Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You can also add this certificate to your LinkedIn profile.

What are the benefits of a Professional Academy Diploma?

UCD Professional Academy Diplomas and Certificates are designed to give your career an advantage. Developed in conjunction with industry thought leaders our courses teach practical, applied skills to support you to achieve your career and business goals. Professional Academy Diplomas are suitable for career minded learners wishing to advance their professional skills and prospects rather than their academic credentials.

The Professional Academy is an independent wholly owned part of UCD designed to address the need for skills development in the workforce. Courses tend to be short, designed and delivered by industry practitioners, and are not part of nor do they lead to a traditional University award such as a degree or a masters. They are widely accepted by employers and many students are sponsored to study by their organisation.

For full details of UCD Professional Academy’s Certifications & Governance please visit https://www.ucd.ie/professionalacademy/governance/

What payment options are available?

You can secure your spot on most of our Live Online, On-Campus, or On-Demand courses with a low 30% deposit. The remaining balance can be paid in two equal instalments (30 and 60 days later).

For full-time Bootcamp courses, you can secure your spot with a 50% deposit, with the remaining balance due prior to the start of your course.

Please note that standard terms and conditions apply, which you can review here: https://www.ucd.ie/professionalacademy/terms-and-conditions/

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