UCD IT Systems Access
There are a number of IT Systems available to staff.
The main ones are listed here: How to get access to UCD IT Systems (downloads as a pdf)
For general InfoHub access, contact (opens in a new window)eag.support@ucd.ie
Access to certain InfoHub Services is managed by UCD Registry (see below).
For access to:
- InfoHub Tasks (Delegated Authority), email (opens in a new window)student.records@ucd.ie
- Student Decisions - Online Withdrawal and Leave of Absence, email (opens in a new window)student.records@ucd.ie
- UView (Student Enquiry), email (opens in a new window)systems.data@ucd.ie
- Student View of Online Registration (Student Web Registration), email (opens in a new window)systems.data@ucd.ie
Make sure to request access to the (opens in a new window)UCD Staff Virtual Private Network. This VPN allows you to access key University systems while off-campus.
You will also need to use Multi-Factor Authentication (MFA) for all staff services accessed using the UCD Single Sign On (SSO) service e.g. GMail, Core, ESS. Duo is the MFA solution for UCD.
UCD provides online Data Privacy and Security training for faculty and staff.
Banner - Access and Training
Banner® by Ellucian is UCD's student information system. Information recorded includes registration details, fee information, assessment results and conferral details. Information moves between Banner and other systems e.g. Curriculum Management System, Grade Entry Facility and Online Registration.
Getting set up:
- Request access to Banner
- Principles of using Banner, InfoHub and SISWeb
- IT Security
- Update Language Preferences for Web Browser
- (opens in a new window)Request Banner training
- How to clear browser cache data in Chrome
Here are some useful guides to help you become familiar with Banner:
- (opens in a new window)Welcome to Banner 9 - video by Ellucian (opens in YouTube)
- How to log into Banner
- Banner - frequently used keyboard shortcuts and form icons
- Useful Banner Forms
- Where to find UCD Student Information in Banner and InfoHub
How-to Guides for Banner Screens (and related InfoHub screens)
- Using SFAREGS (Manual Registration) in Banner
- Using SFASTCA (Registration Audit) in Banner
- Using SOAIDEN (Person Search) in Banner
- Using SPACMNT (Comments Screen) in Banner
- Using SSASECQ (searching for CRNs) in Banner
- Using SSASECT (checking CRN information) in Banner
- Using SGAADVR (Multiple Advisors) in Banner
- Using TSICSRV (checking student fee information) in Banner
- How to find CRN and timetabling information for a module
- Update a stage for a module via InfoHub
Curriculum Management System
The Curriculum Management System (CMS) provides a means for faculty and staff in Schools and Colleges to record and amend information associated with majors/programmes and module descriptors during specified timelines.
The Curriculum Team in UCD Registry providessupport and training for the Curriculum Management System.
Grade Entry Facility
How do I get access to the grade entry facility?
You can access it through (opens in a new window)‘My Module Grades’ in InfoHub. All current module coordinators will have access to the facility automatically based on the information submitted at the module descriptor stage. If you have any issues with access please contact (opens in a new window)grading.support@ucd.ie
Where will I find additional resources?
The Grade Entry guidebook and short videos detailing each process are available on the Assessment website.
InfoHub - Access and Reporting
InfoHub provides access to services and reporting that support key businesses such as curriculum management, registration and assessment.
It is accessed via UCD Connect using your Connect Username and Password. Contact (opens in a new window)eag.support@ucd.ie for general access and support.
Access to certain InfoHub Services is managed by UCD Registry.
For access to:
- InfoHub Tasks (Delegated Authority), email (opens in a new window)student.records@ucd.ie
- Student Decisions - Online Withdrawal and Leave of Absence, email (opens in a new window)student.records@ucd.ie
- UView (Student Enquiry), email (opens in a new window)systems.data@ucd.ie
- Student View of Online Registration (Student Web Registration), email (opens in a new window)systems.data@ucd.ie
For a full list of reporting available in InfoHub, please see the InfoHub Data Detective.
How-to guides for relevant InfoHub Services/Reporting
Programme Verification
Programme Verification is a process that is carried out annually by staff in College and School Offices to ensure that registration works for students. Each area is provided with test students, supporting documentation and access to a test system. Any issues encountered are logged in JIRA (an issue tracking software). Find out more on the Programme Verification web page.
UniShare and Wufoo
UniShare is a Customer Relationship Management (CRM) tool for recording interactions with students, prospective students and staff. It is used by staff in College and School Offices, Student Advisers, UCD Registry, UCD Library and Access & Lifelong Learning.
Wufoo is a basic online form builder that we use to make it easier and faster for students and staff to access the information they need. The Student Desk Connector is an example of how Wufoo is used in UCD.
Training and Support
Read more about training offered for Unishare and Wufoo.
Check out the USM Technology - User Guides & Training Videos